Questions and answers

Pallet delivery Netherlands FAQ

Can I track my goods when I organise overnight pallet delivery to the Netherlands with Van Express?

Yes, you can track every shipment in real-time with our Van Express App! Access instant updates, proof of delivery and much more.

Can you change delivery timing when I send my pallets to the Netherlands?

We understand business plans can change within a few minutes. If it happens, and you need to change your pick-up or delivery timing when sending pallets to the Netherlands, contact our support team as soon as possible.  We'll do our best to accommodate your requested changes based on the driver routing and schedule availability. Please keep in mind, that an earlier notification provides more flexibility for modifications.

What is the maximum pallet size for international shipping to the Netherlands?

At Van Express, we operate with Euro 1 and Euro 2 pallet types. Please see the chart below for the maximum pallet size.  

Pallet type

Dimensions

Max weight

EUR 1

120cm x 80cm  

150kg

EUR 2

120cm x 100cm

125kg

‍

Can you arrange white glove transport for my pallet delivery to the Netherlands?

Absolutely! Van Express specialises in white glove delivery. Let us know what you’re shipping and your requirements, so that our logistics experts can provide the most suitable white glove logistics solution tailored to your needs.

How fast is cross-border pallet delivery to the Netherlands?

Every cross-border pallet delivery to the Netherlands is unique. It greatly depends on the collection and delivery countries and what type of service you select.  What can potentially prolong that your pallet is delivered to the Netherlands with a delay, are traffic jams, road accidents, and specific weather conditions, such as heavy rain, storms, snowfalls, and blizzards.  On average, international pallet shipping to or from the Netherlands takes up to 2 working days.

Can I book a pick-up for pallet delivery to the Netherlands on a Sunday?

Our pallet shipping service to the Netherlands mainly operates from Monday to Friday. In case you need to send your pallets to the Netherlands on a Sunday, we can arrange a collection for an additional fee. Please ask our logistics experts to know more about Sunday pick-up possibilities.