Questions and answers

Medical device logistics FAQ

Can you arrange medical device or equipment transportation directly to a hospital room?

Yes, of course! Our medical equipment transport services include direct delivery to the room, ward or lab of your choice.

With our white glove delivery service, our teams take care of unloading, unpacking, positioning, and assembly where required.

Can you arrange urgent medical device delivery services for critical hospital needs?

Yes, we can provide dedicated express van transport to any hospital in Europe that needs to urgently receive a medical device. Express van is the fastest and direct logistics solution for urgent deliveries, with collection available in as little as three hours and transport available 24/7 across Europe.

Do you offer healthcare cold chain logistics services?

No, not for now. We are still developing new logistics services. At the given moment, we offer international transportation services for medical devices and equipment only.

Do you offer priority handling for medical device logistics?

Yes. Our white glove delivery is a premium logistics service. All our white glove delivery teams are highly trained professionals who know how to handle such highly specialised medical devices. They deliver the shipment to the desired room, unpack it and take care of the assembly.

Can you transport large or oversized medical equipment?

Yes. We can arrange dedicated transport for large and bulky medical equipment, including diagnostic devices and specialised healthcare equipment. Our logistics specialists will assess the dimensions, weight, handling requirements, and delivery locations to help select the most suitable vehicle and transport solution.

Does Van Express provide real-time tracking when it comes to medical device logistics?

Yes, absolutely. Every order you book with us, receives a unique tracking code. You can thus monitor your shipment at any given moment via our in-house developed platform and know the ETA.